Join the Chamber at the Best Western Heritage Inn for a life changing Customer Service Seminar with nationally known speaker, Steve Beck.

Monday, March 13, 2006
12:30 - 4:30 PM
          OR
Friday, March 24, 2006
8:30AM - 12:30PM

General Admission - $79.00
($69 each in groups of 5 or more)
Chamber Members - $69.00
($59 each in groups of 2 or more)

The Purpose of this seminar is to:

• Learn how to have a "Great Day" everyday
• Increase customer loyalty by first creating customer satisfaction
• Understand how much Attitude affects customers (Internal and External)
• Recognize the importance of getting along with co-workers
• Learn questioning techniques that clarify customer needs
• Demonstrate professional telephone procedures in a consistent manner
• Learn the SUCCESS method to providing Exceptional Customer Service

For More information contact the Chamber at 761-4434.

View Press Release (PDF)

Download and Print a Seminar Flier Here.

Register Online!